Privacy Policy
Last Updated: December 11, 2024
Introduction
Welcome to Better Keep Notes, operated by Foxbiz Software Pvt. Ltd. ("Company", "we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our application and tell you about your privacy rights.
Our Commitment: Your notes are your private thoughts. We believe in keeping them that way. We use end-to-end encryption and minimal data collection to ensure your privacy is protected.
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your email address and display name (if provided).
- Notes and Content: The notes, labels, and other content you create within the app. This data is encrypted and stored securely.
- User Preferences: Your app settings and preferences.
Information Collected Automatically
- Device Information: Device type, operating system version, and unique device identifiers.
- Usage Data: How you interact with the app, including features used and crash reports.
- Log Data: IP address, browser type, and access times when using the web version.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Sync your notes across your devices
- Send important service updates and notifications
- Respond to your requests and provide customer support
- Detect, prevent, and address technical issues
- Analyze usage patterns to improve user experience
Data Security
We implement robust security measures to protect your data:
- Encryption: Your notes are encrypted both in transit and at rest using industry-standard encryption protocols.
- Secure Infrastructure: We use secure cloud infrastructure with regular security audits.
- Access Controls: Strict access controls ensure only authorized personnel can access our systems.
- Offline Storage: Notes stored locally on your device are protected by your device's security features.
Data Sharing
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our app (e.g., cloud hosting, analytics).
- Legal Requirements: When required by law or to protect our rights and the safety of our users.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your account and associated data.
- Export: Export your notes and data in a standard format.
- Withdrawal: Withdraw consent for data processing at any time.
Data Retention
We retain your personal data only for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, unless retention is required by law.
Third-Party Services
Our app may integrate with third-party services including:
- Firebase: For authentication, cloud storage, and analytics (provided by Google).
- Google Sign-In: For optional account authentication.
These services have their own privacy policies, and we encourage you to review them.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: contact@betterkeep.app
- Company: Foxbiz Software Pvt. Ltd.